Privacy policy


  1. Data Controller and contact details

Data Controller:

Pontinova Experience GmbH
Beethoventsrasse 7
8002 Zurich
T +41 (0) 4 344 4900


  1. General information

We use your data in compliance with the applicable data protection regulations.

In the following, you will be informed about which personal data we collect and store from you. You will also receive information on how and for what purpose your data is used and what rights you have with regard to the use of your data.

  1. Collection and storage of personal data and the nature and purpose of their use
  • Visiting our website

Whenever you visit our website, your browser automatically sends information to our website server where it is temporarily saved in a log file. The following files are automatically recorded and stored until they are automatically deleted:

    • Browser type and browser version
    • Operating system used
    • Referrer URL
    • Host name of the computer making access
    • Time of the server inquiry
    • IP address
    • – Operating system used
    • – Amount of data sent in bytes

The collection and processing of this data is carried out for the purpose of enabling the use of our website (connection setup), to ensure system security and stability on a permanent basis, to enable the technical administration of the network infrastructure and the optimization of our Internet offer as well as for internal statistical purposes.

The legal basis for data processing is Art. 6 para. 1 p. 1 lit. f DSGVO. Our legitimate interest is based on the purposes of data collection listed above. Under no circumstances do we use the data collected for the purpose of drawing inferences concerning your person.

  • General contact, contact via contact form

You can use the form provided on our website to contact us concerning any type of question. In addition to your form of address, first and last name as well as the name of your company, the provision of a valid email address is required, so that we know from whom the inquiry originates and to enable us to answer. Additional information can be provided on a voluntary basis. The data entered in the contact form will be transferred to us exclusively in encrypted form. You can also contact us by e-mail and provide us with personal data such as your surname, first name, e-mail address and postal address. 

This data is used to process the contractual relationship, to process your enquiries and for our own advertising by post and e-mail. Any further use, in particular the passing on of data to third parties for the purposes of advertising, market or opinion research, does not take place.

We delete the data accruing in this context after the storage is no longer necessary or restrict the processing if there are statutory retention obligations. 

Data processing for the purpose of contacting us will be carried out on the basis of your voluntary consent in accordance with Art. 6 (1) Sentence 1 lit. a GDPR. Otherwise, the legal basis for data processing is Art. 6 para. 1 lit. b) DSGVO or Art. 6 para. 1 lit. f) DSGVO.

  • Transfer of your data to a third party

Your personal data will only be transferred to third parties if

    • you have given us consent to transmit data to third parties
    • this is necessary in accordance with Art. 6(1)(b) GDPR for the processing of client relationships with you (this includes in particular passing it on to the opposing party in proceedings and their representatives, in particular their attorneys, as well as courts and other public authorities for the purposes of correspondence, marketing measures, as well as for the asserting and defending of their rights),
    • this is for the purpose of satisfying statutory requirements, under which we are obliged to provide information, to report or forward data,
    • for purposes where we are obligated or entitled to give information, notification or forward data, to the extent that external service providers commissioned by us process data as contract processors or parties that assume certain functions (e.g. external data centers, support and maintenance of IT applications, archiving, document processing, call center services, compliance services, controlling, data screening for anti-money laundering purposes, data validation and data protection, plausibility check, data destruction, purchasing/procurement, customer administration, letter shops, marketing, media technology, research, risk controlling, billing, telephony, website management, auditing services, credit institutions, printing plants or companies for data disposal, courier services, logistics, press relations work).
      We will moreover refrain from transmitting your data to third parties if we have not informed you of such separately. If we commission service providers within the framework of processing an order, your data will be subject there to the security standards stipulated by us in order to adequately protect your data. In all other cases, recipients may only use the data for purposes for which the data have been sent to them.
      Attorney-client privilege will remain unaffected. With regard to data that is subject to attorney-client privilege, the information will only be passed on with your agreement.
    • Those employees of our law firm who come into contact with your data are, like ourselves, subject to a strict confidentiality obligation, compliance with which we constantly monitor. Other persons with whom we work and who come or could come into contact with your data have also been or will be obliged by us in writing to maintain confidentiality and – as has also been or will be expressly pointed out to them – will make themselves liable to prosecution in the event of an offence.
    • Within our firm, the internal departments and organizational units who need your data in order to fulfill our contractual and legal obligation or within the processing and implementation of our justified interest will receive your data.
  1. Cookies

In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which certain information flows to the location that sets the cookie (here by us). Cookies cannot execute programs or transmit viruses to your computer. They serve to make the website more user-friendly and effective.

  • Reach measurement & cookies:

This website uses cookies for pseudonymised reach measurement, which are transferred to the user’s browser either from our server or the server of a third party. Cookies are small files that are stored on your end device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website.

If you do not want cookies to be stored on your end device for the purpose of measuring reach, you can object to the use of these files here:

Cookie deactivation page of the Network Advertising Initiative:!/

Cookie deactivation page of the US website:!/

Cookie deactivation page of the European website:!/

Common browsers offer the setting option to not allow cookies.

Please note: It is not guaranteed that you will be able to access all functions of this website without restrictions if you make the corresponding settings.

  • Collection and processing of personal data

The website operator only collects, uses and discloses your personal data if this is permitted by law or if you consent to the data collection.

Personal data is any information that can be used to identify you and that can be traced back to you – for example, your name, email address and telephone number.

You can also visit this website without providing any personal information. However, in order to improve our online services, we store (without personal reference) your access data to this website. This access data includes, for example, the file you requested or the name of your internet provider. By making the data anonymous, it is not possible to draw conclusions about your person.

  1. Your data protection rights / Rights of data subjects

If certain conditions are met, you can assert the following data protection rights against us:

  • In accordance with Art. 7(3) GDPR, you may revoke the consent that you have granted to us at any time. The result of this is that we may no longer perform the data processing that this consent relates to in future.
  • • Under Art. 15 GDPR, you have the right to obtain information on your personal data pro- cessed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information about its details.
  • Upon request, we will rectify or complete data stored on you in accordance with Art. 16 GDPR if such data is inaccurate or faulty.
  • Upon your request, we will erase your data in accordance with the principles of Art. 17 GDPR unless we are prohibited to do so by other statutory provisions (e.g., statutory retention obligations) or an overriding interest on our part (for example, to defend our rights and claims into account the preconditions laid down in Art. 18 GDPR, you may request from us to restrict the processing of your data.
  • In accordance with the provisions of Art. 20 GDPR, you also have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format or transmit such data to a third party.
  • Furthermore, you may file an objection to the processing of your data in accordance with Art. 21 GDPR, as a result of which we have to stop processing your data. This right of objection only applies, however, if very special circumstances characterize your personal situation, whereby the rights of our firm may run counter to your right of objection.
  • You furthermore have the right to revoke consent that has been issued to us to process personal data at any time with effect for the future. 
  • In addition, you have the right to complain to a data protection authority (Art. 77 GDPR).

Your applications regarding the exercising of your rights should be addressed if possible in writing to the abovementioned address.

  1. Information on your right of objection under Art. 21 GDPR
  • You have the right to file an objection at any time against processing of your data which is performed on the basis of Art. 6(1)(f) GDPR (data processing on the basis of a weighing out of interests) or Art. Art. 6(1)(e) GDPR (data processing in the public interest). The precondition for this, however, is that there are grounds for your objection emanating from your special personal situation. This also applies to profiling that is based on this purpose within the meaning of Art. 4(4) GDPR.
  • If you file an objection, we will no longer process your personal data unless we can demonstrate compelling reasons warranting protection for the processing that outweigh your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
  • We also process your personal data in order to perform direct advertising. If you do not want to receive any advertising, you have the right to file an objection thereto at any time. This also applies to the profiling to the extent that it is connected with such direct advertising. We will respect this objection with effect for the future.
    • We will no longer process your data for the purpose of direct advertising if you object to processing for this purpose. The objection may be filed without adhering to any form requirements and should be sent to
  1. Data security

We use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or total loss, destruction or against unauthorized access by third parties. Our security procedures are continually improved as new technology develops.

  1. Modifications to this Privacy Policy

The effective date of this Privacy Policy is July 2022.

Due to the further development of our website or due to changed legal or official requirements, it may become necessary to amend this Privacy Policy. The current Privacy Policy can be accessed at any time here on our Website.